Return / Exchange

Return Policy:
Our policy lasts 14 days. If more than 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
To initiate a return, contact us via the WTHQ Apparel Contact Page with your Order Number and reason for return. You will receive an email with a Return Label to print and apply which will cover the return postage fee. 

Refunds (if applicable):
Once your return is received and inspected, we will send an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us via the WTHQ Apparel Contact Page.

Exchanges (if applicable):
We replace items for sizing or if they are defective or damaged. To exchange, initiate a Return Label as listed above.

Return Shipping
To return your product, please send to:

WeTradeHQ Apparel
8861 Leichty Rd
Smithville OH 44677
United States

Depending on your location, the time it will take for your exchanged product to reach you will vary.
If you are shipping an item over $75, you should consider purchasing shipping insurance. We do not guarantee that we will receive your returned item.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will receive information about your return.